Ten stages. One visible workflow.
Every Printy job moves through the same ten stages. At each one there is exactly one owner, one required action and one running clock — so a job can never quietly stall.
What happens, in order
Quote
Client acts SLA 24hBuild the spec and get an exact price from live rate cards.
Artwork
Studio acts SLA 24hArtwork is imposed, bled and colour-profiled for press.
Approval
Client acts SLA 24hReview the proof and approve — or send it back for changes.
Payment
Client acts SLA 4hPay by M-Pesa into Printy Custody. Nothing leaves until delivery.
Production
Print Manager acts SLA 24hThe job is matched to a verified press with the right kit.
Printing
Printer acts SLA 16hPlates mounted, make-ready signed off, the run goes on press.
Finishing
Printer acts SLA 12hCutting, folding, lamination, binding — whatever the spec needs.
Quality Control
Printer acts SLA 8hSampling and colour measurement before anything is wrapped.
Delivery
Courier acts SLA 12hCollected, delivered and signed for at your address.
Completed
Custody actsYou confirm delivery and the printer is paid out.
What each person sees
Client
- Current stage & ETA
- Whether you must act
- Approve artwork, pay, confirm
- Nothing operational or noisy
Print Manager
- Every job needing attention
- Who has the ball, for how long
- SLA breaches and risk
- Assign printers, resolve disputes
Printer
- Incoming job requests
- Full spec and deadline
- One large next action
- Accept → print → finish → QC
How payment actually flows
Your M-Pesa payment goes into Printy Custody after you approve the proof — not to the printer.
The printer can see the funds are secured, so they start production with confidence.
You confirm delivery and only then is the printer paid. Disputes freeze the funds.
Common questions
How is the price calculated?+
We lay your artwork out on a real press sheet, count how many copies fit including 3mm bleed, add the press spoilage policy (2 set-up sheets plus 10%), then apply the shop's paper, printing and finishing rates. Digital and offset are compared and the cheaper method wins.
Why do I need an account to see prices?+
Prices come from live shop rate cards. We show the full production maths to everyone — sheet counts, spoilage, machine — but the actual figures are reserved for account holders so rate cards aren't scraped. Signing up is free and takes under a minute.
What if the quality is wrong?+
Raise a dispute from the job page. The funds stay frozen in custody, the job is flagged to your manager and admin, and it's resolved as a reprint or refund before anyone is paid.
Can I use my own printer?+
Yes. If your usual shop is on Printy you can route jobs directly to them and still get the workflow, custody and tracking.
Do you handle design?+
You can upload a print-ready PDF, ask us to fix an existing file's bleed and colour, or have the studio design it from your brief.
Try it on your next job.
Build a spec, see the imposition, and send it to verified Nairobi presses.